Refund Policy

Cancellation and Refund Policy:

Thank you for choosing to participate in our webinars/training. We strive to deliver high-quality webinars/training that provide valuable insights and learning experiences. However, we understand that circumstances may arise where you may need to cancel your registration and request a refund. Please carefully read and understand our cancellation and refund policy outlined below:

Cancellation Policy:

• Cancellation requests must be submitted in writing via email to [email protected] or through our website’s contact form.
• The cancellation request should include your name, email address, webinar/training details (including the title, date, and time), and the reason for cancellation.
• Cancellation requests received at least 24 hours prior to the scheduled start time of the webinar/training will be eligible for a full refund.
• Cancellation requests received less than 24 hours before the scheduled start time of the webinar/training may not be eligible for a refund. However, we will consider such requests on a case-by-case basis, taking into account the circumstances involved.

Refund Policy:

• Refunds will be processed using the original method of payment.
• If your cancellation request is approved and qualifies for a refund, the refund will be processed within 10 business days from the date of cancellation confirmation.
• Any transaction fees or charges incurred during the payment process (e.g., credit card processing fees) are non-refundable. The refunded amount will exclude these fees.
• Refunds will be issued in the currency in which the payment was originally made.

Webinar or Training Changes or Cancellations:

• In the unlikely event that we need to cancel or reschedule a webinar/training, we will notify all registered participants as soon as possible.
• If the webinar/training is canceled, participants will be offered a full refund or the option to transfer their registration to a future webinar/training of their choice.
• If the webinar/training is rescheduled, registered participants will have the option to attend the rescheduled webinar/training or request a refund.

Non-attendance:

• Participants who fail to attend the webinar/training without prior notice will not be eligible for a refund.

For further clarification or if you have any questions regarding our cancellation and refund policy, please reach out to our support team at [email protected]. We value your participation and are here to assist you.

Note: If your particular scenario is not covered by the reasons mentioned above, please email our support team. We will review your request and provide possible solutions. Please be aware that Resolute Agile reserves the right to revise the terms and conditions of this policy without prior notice. To stay updated, we encourage you to periodically review the policy on our website.